BSNL at its best
On being posted to Nagpur from Delhi, I decided to opt for a broadband connection and landline connection of BSNL. I deposited the required fees at the CTO on 11 Jul 08. I also made a down payment for outright purchase of a Modem. I was told at the outset that I should only check after 10-15 days for the phone! I was also told that the phone would be installed first, thereafter the process would be set in motion for the broadband (BB) connection. The instrument was installed at my residence on 24 Jul 08 (Thu). I was told that on their intimating the exchange of placing of the instrument at my residence, the phone would be 'activated'. I waited patiently for the phone to be activated. However, nothing happened on Friday or on the entire weekend. I visited the exchange on 28 Jul 08 (Mon) and pleaded for my phone to be activated. I was assured that it would be done the same day and by sundown on 28th, the phone was activated. The good part started thereafter. I could ha...